Classroom training

Are there gaps in your team's skills and knowledge that are limiting the achievement of your mission? Is it time to level up? 

At Chisel, we deeply value learning and believe that the greatest organizations are learning organizations.

Chris Bosch, principal consultant, is a skillful, experienced University-level educator and curriculum designer having taught at Tyndale and Redeemer University as well as Schulich Executive Education.

Lon Wong, partner and lead consultant, has supported learning environments for over 15+ years from corporate training at IBM to facilitating the altMBA to speaking at the Canadian Marketing Association, Carnegie Mellon University, the Toronto District School Board, and many conferences.

The courses listed below are available for immediate delivery and have been developed using best-in-class pedagogy and the latest relevant information for learners. Chisel can also work with you to develop custom curriculum that addresses your team's distinct needs.

These courses can be delivered in one-, two-, four- and eight-hour sessions and can be combined to create a program that suits your needs.

Bring customized learning modules right into your workplace!


Many of us are taught to be "strategic." We read, watch, and practice our way to becoming better at delivering great strategies for our organizations. One problem with this approach is that we view strategy development as an event instead of a posture — an unconscious way of doing organizational life that is based on good habits of thinking.

This module provides tips on how to make “strategy” something that you do all the time instead of just every three years or so.

With a focus on shared leadership, team building, and optimizing talent, the purpose of this module is to go deeper into the unique leadership challenge of leading others.

The learning outcomes are:

  1. building a successful team that is grounded in trust, shared leadership, collaboration, respect, and authenticity;
  2. increasing confidence in the learner’s ability to hold an authentic conversation that supports and promotes staff development; and
  3. enhancing the ability to think, plan and execute strategically to achieve the goals and commitments of the strategic plan.

If change is always present, what practices and mindsets should we have as leaders so we can make the most of the change that is inevitable?

This module introduces you to the fundamentals of the change process and then takes you through a five-step process you can use regardless of the type of change you encounter.

Since the dawn of humanity, we’ve been drawn to stories. In an increasingly noisy world, stories are how the people you engage make sense of the world. Story is one of humanity's most ancient technologies, and it’s critical that organizations know how to leverage it. Those who tell the best stories win.

Drawing on principles from StoryBrand marketing and Bernadette Jawa’s StorySkills, this module will help you leverage storytelling in your organization and your marketing for the greatest impact.

Your culture is the heartbeat of your organization. You’ve probably heard Peter Drucker’s famous quote that “Culture eats strategy for breakfast”. The reality is you can be strategic about your culture as well.

This module will help you assess, reflect, and shift your culture so that you have a more human-centered organization that flourishes in its mission.

How do you promote connection, trust, and self-care for a team that is not physically connected but continues to have the same common mandate? Zoom and Google Meet can be used to effectively connect with your teams.

This module introduces you to some tips and hacks to enhance your leadership from afar.

In this module, you will be introduced to the wonderful ideas of Michael Watkin as shared in his book, The First 90 Days. You will learn about common transition traps, simple but effective tips for a smooth job transition, and then create your own 90-day learning plan.

The purpose of this module is to enable participants to see conflict as an opportunity to create new solutions.

The learning outcomes are:

  1. navigating effectively complex interpersonal interactions and situations;
  2. engaging in crucial conversations for improved understanding and harmony; and
  3. acquiring solution-based techniques through the practice of interest-based dispute resolution and collaborative engagement.

Communication is at the heart of human interaction. If you want to cast a vision or grow as a leader or team, elevating your ability to communicate is essential.

Leveraging principles from Marshall B. Rosenberg’s Nonviolent Communication and Kim Scott’s Radical Candor, this module will help you say what you mean, increase your level of empathy, and your ability to provide impactful feedback.

Develop the critical mindset and practical skills needed for effective fundraising. This module offers beginner, intermediate, and advanced variants and covers everything from marketing strategies, to tools and tactics, to developing plans to continually increase fundraising revenue for your nonprofit organization.

Are you frustrated with the siloed nature of your organization? Do you wonder why, no matter how effective your team is, the same challenges persist? There is a good chance you are not adopting a systems thinking mindset.

We belong to and participate in a system. When one part of the system changes (or doesn’t change), it impacts the rest of the system. Learn about how to apply systems thinking and begin tackling the root causes of your challenges.

We have all experienced good and poor service. We have seen examples of waste or a disconnect between what is promised by an organization and what is delivered.

When we learn to empathize well with the people we serve and journey with them through our organizations, we discover where we have strengths and where we need to address challenges. Empathy increases service and operational excellence.

This module introduces you to very practical tools you can use immediately to enhance service and operational excellence.

The most important person you need to manage is you. Your decisions, teams, and results rise and fall on your personal ability to lead. Many people have passion, ideas, and authority but still lack the foundations of personal leadership to lead effectively.

In this module, revisit your own leadership capabilities in light of the changing needs of our fast-paced, information-saturated, and ever-changing world. Explore your own time and energy management, leadership practices, and highest leverage priorities.

We can create a customized learning program or module to suit your team's needs.

Chris and Lon have extensive experience designing learning modules based on the client's needs.

Get in Touch

We'd love to hear from you to learn more about your current organizational challenges and explore how we can address them together.
Give us a call, send a message using the form or connect with us on LinkedIn.

Founder & Principal
[email protected]

Please enter your name.
Please enter a message.

Founder & Principal
[email protected]

Please enter your name.
Please enter a message.